TCM1000368 - How to check if a Payment Suspension has been set

Version 1.0

Changes to previous version - new guidance.

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楶ayments鈥� on the toolbar
  • select 鈥楳aintain Payment Suspension鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox
  • select 鈥極K鈥�.

If you鈥檙e taken to the 鈥楽elect Household鈥� screen

  • select the relevant household
  • select 鈥極K鈥�. You鈥檒l be taken to the 鈥楳aintain Payment Suspension鈥� screen
  • go to Step 2.

If you鈥檙e taken straight to the 鈥楳aintain Payment Suspension鈥� screen, go to Step 2.

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Step 2

Any 鈥楶ayment Suspensions鈥� currently set will be shown in the 鈥楽uspensions currently set鈥� field.