TCM1000367 - How to set the issue date on a Finalised Award Notice TC602E

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu�

  • select ‘Renewalsâ€� on the toolbar
  • select ‘Manage Finalisationâ€� from the options available. You’ll be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�.

If you’re taken to the ‘Select Household� screen

  • select the relevant household
  • select ‘OKâ€�. You’ll be taken to the ‘Manage Finalisationâ€� screen
  • go to Step 2.

If you’re taken to the ‘Select Tax Credit Period� screen

  • select the relevant claim
  • select ‘OKâ€�. You’ll be taken to the ‘Manage Finalisationâ€� screen
  • go to Step 2.

If you are taken straight to the ‘Manage Finalisation� screen, go to Step 2.

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Step 2

On the ‘Manage Finalisation� screen

  • select ‘Continueâ€�. You’ll be taken to the ‘Finalisation Detailsâ€� screen
  • select ‘Continueâ€�. You’ll be taken to the ‘Notice Detailsâ€� screen
  • enter today’s date in the ‘Manual Finalised Award Notice Issueâ€� field
  • select ‘OKâ€�. You’ve set the issue date on the Finalised Award Notice TC602E.