TCM1000363 - How to check if a postcode is in the correct format

Background

We need to check whether the customer’s and / or their partner’s (if different) postcode provided is in the correct format.

This is to ensure that the postcode can be checked to determine whether the customer and / or their partner live in a closed postcode area.

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€�
  • select ‘Capture Current’ from the options available.  You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select OK.  You will be taken to the ‘Applicant 1’ details screen
  • select ‘SM’ from the toolbar.  You will be taken to the ‘Summary Information’ screen.
  • go to Step 2

Step 2

On the ‘Summary information’ Screen, check if there are any entries in the ‘Repair Summary’ window with the reason ‘POSTCODE�

If there are no failures in the ‘Repair Summary’ window with the reason ‘POSTCODE�, go to Step 3

If there is a failure, or failures, in the ‘Repair Summary’ window with the reason ‘POSTCODE�

  • make a note of the details and the applicant(s) the failure(s) relates to
  • go to Step 3

Step 3

If you were directed here from other guidance

  • return to the guidance you were previously following
  • take no further action

If you were not directed here from other guidance

  • take no further action

Note: The ‘Repair Summary� window will only appear on pre-award cases