TCM1000360 - How to use View Household Account to obtain the total amount paid

Step 1

On the ‘Function Menu�

  • select ‘Householdâ€� on the toolbar
  • select ‘View Accountâ€� from the options available. You’ll be taken to the ‘Key Entry Data Applicantâ€� screen
  • enter customers NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�.

If you are taken straight to the ‘Select Award� screen 

  • select the relevant award
  • select ‘OKâ€�. You’ll be taken to the ‘View Award Period Summary - Householdâ€� screen
  • go to Step 2.

If you are taken straight to the ‘View Award Period Summary - Household� screen, go to Step 2.

Step 2

On the ‘View Award Period Summary - Household� screen

  • make a note of the total amounts paid for CTC and/or total amounts for WTC.