TCM1000337 - How to obtain details that are on the Free Format screen

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Change of Circumstancesâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the ‘Latestâ€� checkbox
  • select ‘OKâ€�. You will be taken to the ‘Applicant Detailsâ€� screen

Note: If the ‘Signals� screen displays, select ‘OK�.

  • select ‘Viewâ€� on the toolbar
  • select ‘Apply Free Formatâ€� from the options available. You will be taken to the ‘Apply Free Formatâ€� screen where any details recorded on the ‘Free Formatâ€� screen will be shown.