TCM1000324 - How to check if a claim is a single or joint claim
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu�
- select ‘Renewal� from the toolbar
- select ‘View S17 Details� from the options available. You will be taken to the ‘Key Entry Data - Renewals� screen
- enter the customer’s NINO
- select the ‘All� checkbox
- select ‘OK�.
If you are taken to the ‘Select Household� screen
- select the relevant household
- select ‘OK�.
If you are taken to the ‘Select S17 Period� screen
- select the relevant award
- select ‘OK�. You will be taken to the ‘View Section 17 - Current Position� screen
- check if the claim is a single or joint claim