TCM1000322 - How to check for a new version of a claim after the original issue date of a payment
Version 1.0
Changes to previous version - new guidance
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楬ousehold鈥� on the toolbar
- select 鈥榁iew Account鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楢ll鈥� checkbox. You will be taken to the 鈥楽elect Award鈥� screen
- select the relevant award
- select 鈥極K鈥�. You will be taken to the 鈥榁iew Award Period Summary鈥� screen
- select 鈥楶ostings鈥�. You will be taken to the 鈥楶ostings鈥� screen
- in the 鈥楧escription鈥� field, select the posting 鈥楥ancelled Claimant BACS L2 Pyt Out鈥� with the date closest to the work list entry creation date
Note: If you have already checked the payment due date on an 鈥楢pplicant Failed Payment鈥� work list item and it was shown as 鈥�00/00/0000鈥� there will be no 鈥楥ancelled Claimant BACS L2 Pyt Out鈥� entry. In these cases, use the posting date of the latest 鈥楤ACS Claimant Payment Out鈥� entry as the original issue date of the payment.
- select 鈥極K鈥�. You will be taken to the 鈥榁iew BACS Details鈥� screen
- note the date in the 鈥業ssued Date鈥� field. This date will be the original issue date of the payment
- go to Step 2.
Step 2
Go to the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥榁iew鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楢ll鈥� checkbox
- select 鈥極K鈥�. You will taken to the 鈥楽elect Application Version鈥� screen
- check the date in the 鈥楻eceived Date鈥� column for the latest claim version.
If the date in the 鈥楻eceived Date鈥� column is after the original issue date of the payment, there is a new version of the claim after the original issue date of the payment.
If the date in the 鈥楻eceived Date鈥� column is before the original issue date of the payment, there is no new version of the claim after the original issue date of the payment.