TCM1000312 - How to view the View Direct Payment Schedule

Version 1.0

Changes to previous version - new guidance.

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楬ousehold鈥� on the toolbar
  • select 鈥榁iew Account鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data鈥� screen
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox
  • select the 鈥橮ayment Schedule鈥� checkbox
  • select 鈥極K鈥�.

If you鈥檙e taken to the 鈥楽elect Award鈥� screen

  • select the relevant award
  • select 鈥極K鈥�. You will be taken to the 鈥榁iew Direct Payment Schedule鈥� screen
  • go to Step 2.

If you鈥檙e taken straight to the 鈥榁iew Direct Payment Schedule鈥� screen, go to Step 2.

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Step 2

The 鈥榁iew Direct Payment Schedule鈥� screen shows the following

  • 鈥楧ue Date鈥�
  • 鈥業ssued Date鈥�
  • 鈥楴et Amount鈥�
  • 鈥楢mount Recovered鈥�
  • 鈥楶ayment Method鈥�
  • 鈥楶ayment Status鈥�.