TCM1000308 - How to amend the effective date of a pre-award claim
Step 1
If you are not dealing with a work list item, go to Step 2.
If you are dealing with a Verification Failures work list item, go to Step 3.
If you are dealing with an Incomplete Applications work list item, go to Step 4.
Step 2
Note: When amending the effective date of a claim, the received date must always be at least one day after the effective date, and you can never backdate more than 31days.
On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘Capture Current� from the options available. You’ll be taken to the ‘Key Entry Data - Applicant� screen
- enter the customer’s NINO
- select ‘OK�. You will be taken to the ‘Applicant 1� screen
- select ‘Sm� on the toolbar. You will be taken to the ‘Summary Information� screen�
- enter the new effective date in the ‘Application Effective Date� field
- select ‘OK�. You have amended the effective date of the pre-award claim.
Step 3
On the ‘Maintain Worklist� screen
- select the work list item you are working
- select ‘File� on the toolbar
- select ‘Next Function� from the options available. You will be taken to the ‘Select Next Function� screen
- select ‘Manage Ver Failures� from the options available. You will be taken to the ‘Manage Verification Failures� screen
- select ‘Navigate� on the toolbar
- select ‘Amend Applications Corrections� from the options available. You will be taken to the ‘Applicant 1� screen
- select ‘Sm� on the toolbar. You will be taken to the ‘Summary Information� screen
- enter the new effective date in the ‘Application Effective Date� field
- select ‘OK�. You have amended the effective date of the pre-award claim.
Step 4
On the ‘Maintain Worklist� screen
- select the work list item you are working
- select ‘File� on the toolbar
- select ‘Next Function� from the options available. You will be taken to the ‘Select Next Function� screen
- select ‘Capture Application�. You will be taken to the ‘Applicant 1� screen
- select ‘Sm� on the toolbar. You will be taken to the ‘Summary Information� screen
- enter the new effective date in the ‘Application Effective Date� field
- select ‘OK�. The ‘Process Application� screen will display with the message ‘The information captured is incomplete. This application will be rejected�
- select ‘Store�, unless you are told otherwise in the guidance you are following. You have amended the effective date of the pre-award claim.