TCM1000286 - How to set the child responsibility include from date on a pre-award failed claim
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu�
- select ‘Worklist� on the toolbar
- select ‘Maintain� from the options available. You will be taken to the ‘Maintain ‘Worklist� screen
- select ‘Verification Failures� from the ‘Worklist Type� field
- select the relevant MU number provided by your manager in the ‘Management Unit� field. All the work items for that MU and work list will be displayed
- select the relevant work list item
- select ‘File� on the toolbar
- select ‘Next Function� from the options available. You will be taken to the ‘Work Management - Select Next Function� screen
- select ‘Manage Ver Failures�
- select ‘OK�. You will be taken to the ‘Manage Verification Failures� screen
- select ‘Navigate� on the toolbar
- select ‘Amend Application Correction� from the options available. You will be taken to the ‘Applicant� screen
- select ‘Ch� on the toolbar. You will be taken to the ‘Children� screen
- select the relevant child or young person
- select ‘Amend�. You will be taken to the ‘Amend Child Details� screen
- amend the date in the ‘Responsibility Start Date� field to the date you have calculated responsibility to start from
- select ‘OK�. You have set the child responsibility include from date on the pre-award failed claim.