TCM1000286 - How to set the child responsibility include from date on a pre-award failed claim

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Worklistâ€� on the toolbar
  • select ‘Maintainâ€� from the options available. You will be taken to the ‘Maintain ‘Worklistâ€� screen
  • select ‘Verification Failuresâ€� from the ‘Worklist Typeâ€� field
  • select the relevant MU number provided by your manager in the ‘Management Unitâ€� field. All the work items for that MU and work list will be displayed
  • select the relevant work list item
  • select ‘Fileâ€� on the toolbar
  • select ‘Next Functionâ€� from the options available. You will be taken to the ‘Work Management - Select Next Functionâ€� screen
  • select ‘Manage Ver Failuresâ€�
  • select ‘OKâ€�. You will be taken to the ‘Manage Verification Failuresâ€� screen
  • select ‘Navigateâ€� on the toolbar
  • select ‘Amend Application Correctionâ€� from the options available. You will be taken to the ‘Applicantâ€� screen
  • select ‘Châ€� on the toolbar. You will be taken to the ‘Childrenâ€� screen
  • select the relevant child or young person
  • select ‘Amendâ€�. You will be taken to the ‘Amend Child Detailsâ€� screen
  • amend the date in the ‘Responsibility Start Dateâ€� field to the date you have calculated responsibility to start from
  • select ‘OKâ€�. You have set the child responsibility include from date on the pre-award failed claim.