TCM1000280 - How to correct the JSA (IB) or ESA (IR) history on a post award claim

Version 1.0

Changes to previous version - new guidance

Step 1

Note: If a customer starts work before a future effective date (FED) the JSA (IB) or ESA (IR) history will need to be corrected.

On the 鈥楩unction Menu鈥�

  • select 鈥楢pplication鈥� on the toolbar
  • select 鈥楥orrection鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
  • enter the customers NINO
  • select the 鈥楢ll鈥� checkbox
  • select 鈥極K鈥�.

If you are taken to the 鈥楽elect Application Version鈥� screen

  • select the relevant claim
  • select 鈥極K鈥�. You will be taken to the 鈥楢pplicant Details鈥� screen
  • go to Step 2.

If you are taken straight to the 鈥楢pplicant Details鈥� screen, go to Step 2.

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Step 2

On the 鈥楢pplicant Details鈥� screen

  • select 鈥業nc1鈥� on the toolbar. You will be taken to the 鈥業ncome Details鈥� screen
  • select 鈥楬istory鈥� on the toolbar
  • select 鈥業S鈥� or 鈥楯SA鈥�, as appropriate from the options available
  • select 鈥楬istory鈥�. The 鈥楬istory鈥� screen will display
  • select 鈥楧elete鈥�
  • when a warning message displays, select 鈥榊es鈥�
  • select 鈥極K鈥�. You have corrected the JSA (IB) or ESA (IR) history on the post award claim.