TCM1000279 - How to update new work details on a pre-award claim
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘Capture Current� from the options available. You will be taken to the ‘Key Entry Data� screen
- enter the customer’s NINO
- select ‘OK�. You will be taken to the ‘Capture Application� screen
- select ‘Inc1� on the toolbar. You will be taken to the ‘Income - Applicant 1� screen
- unselect the JSA checkbox in the ‘In receipt of� field
- select ‘Wk1� on the toolbar. You will be taken to the ‘Work - Applicant 1� screen
- enter the new work details in the relevant fields
- select ‘Sm� on the toolbar. You will be taken to the ‘Summary Information� screen
- change the date in the ‘Application Effective Date� field to the start date of the customer’s new work
Note: This date should not be before the interview date on the LPO referral.
- select ‘OK�
- select ‘Process�. You have updated the new work details on the pre award claim.