TCM1000279 - How to update new work details on a pre-award claim

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Capture Currentâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select ‘OKâ€�. You will be taken to the ‘Capture Applicationâ€� screen
  • select ‘Inc1â€� on the toolbar. You will be taken to the ‘Income - Applicant 1â€� screen
  • unselect the JSA checkbox in the ‘In receipt ofâ€� field
  • select ‘Wk1â€� on the toolbar. You will be taken to the ‘Work - Applicant 1â€� screen
  • enter the new work details in the relevant fields
  • select ‘Smâ€� on the toolbar. You will be taken to the ‘Summary Informationâ€� screen
  • change the date in the ‘Application Effective Dateâ€� field to the start date of the customer’s new work

Note: This date should not be before the interview date on the LPO referral.

  • select ‘OKâ€�
  • select ‘Processâ€�. You have updated the new work details on the pre award claim.