TCM1000273 - How to check if there has been a change of circumstances

Version 1.0

Changes to previous version - new guidance

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楢pplication鈥� on the toolbar
  • select 鈥榁iew鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox
  • select 鈥極K鈥�.

If you are taken to the 鈥楽elect Application鈥� screen

  • select the relevant claim
  • select 鈥極K鈥�. You will be taken to the 鈥楽elect Application Version鈥� screen
  • go to Step 2.

If you are taken straight to the 鈥楽elect Application Version鈥� screen, go to Step 2.

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Step 2

On the 鈥楽elect Application Version鈥� screen, a date in the 鈥楻eceived Date鈥� column will show the date of the latest change of circumstances.