TCM1000253 - How to update the employer鈥檚 phone number on post award claims

Version 1.0

Changes to previous version - new guidance

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楢pplication鈥� on the toolbar
  • select 鈥楥orrection鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
  • enter the customer鈥檚 NINO
  • select 鈥橭K鈥�. You will be taken to the 鈥楢pplicant Details - Applicant 1鈥� screen

Note: If the 鈥楽ignals鈥� screen displays, select 鈥極K鈥�.

  • select 鈥榃k1鈥� on the toolbar. You will be taken to the 鈥榃ork Details - Applicant 1鈥� screen

Note: If you need to update the employer鈥檚 phone number for claimant 2, select 鈥榃k2鈥� rather than 鈥榃k1鈥� on the toolbar.

  • enter the employer鈥檚 phone number in the 鈥楾el. No鈥� field
  • select 鈥極K鈥�. You will be taken to the 鈥楢mend Finish鈥� screen
  • do not complete the 鈥楢mend Finish鈥� screen at this point, just return to the guidance you were previously following.