TCM1000238 - How to check if the 鈥楻efer to Local Recovery鈥� marker has been set

Step 1

Open the 鈥業nterim Single Sign On鈥� icon

  • select 鈥楢MBS O/P Rec Officer鈥�. You will be taken to the 鈥楢MBS - Function Menu鈥� screen
  • select 鈥楬ousehold鈥� on the toolbar
  • select 鈥榁iew Overpayment鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
  • enter the customer鈥檚 NINO
  • select 鈥極K鈥�

If you are taken to the 鈥楽elect Award鈥� screen

  • highlight the relevant award
  • select 鈥極K鈥�. You will be taken to the 鈥榁iew Overpayment鈥� Screen
  • go to Step 2.

If you are taken straight to the 鈥榁iew Overpayment鈥� screen

Step 2

On the 鈥榁iew Overpayment鈥� screen

  • select 鈥楧etails鈥�. You will be taken to the 鈥榁iew Overpayment - Direct鈥� screen
  • select 鈥楳aintain Overpayment鈥�. You will be taken to the 鈥楳aintain Overpayments鈥� screen
  • go to Step 3.

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Step 3

On the 鈥楳aintain Overpayment鈥� screen, the 鈥楻efer to Local Recovery鈥� box will indicate if the marker has been set or not.