TCM1000233 - How to apply the Free Format

Version 1.0

Changes to previous version - new guidance.

Step 1

Note: This guidance should only be followed once all the relevant changes of circumstance have been entered.

On the ‘Unprocessed Changes of Circs� work list

  • select the relevant work list item

Note: The work list item will have the reason ‘COC� in the ‘Change Details� column.

  • select ‘Fileâ€� on the toolbar
  • select ‘Next Functionâ€� from the options available. You will be taken to the ‘Work Management - Select Next Functionâ€� screen
  • select ‘Amend Applicationâ€�
  • select ‘OKâ€�. You will be taken to the ‘Applicant Details - Applicant 1â€� screen

Note: If the ‘Signals� screen displays, select ‘OK�.

  • select ‘Viewâ€� on the toolbar
  • select ‘Apply Free Formatâ€� from the options available. The ‘Apply Free Formatâ€� screen will display
  • select ‘Appliedâ€�
  • when the message ‘New Tax Creditsâ€� displays, select ‘Yesâ€�. You’ll be taken back to the ‘Applicant Details - Applicant 1â€� screen
  • select ‘OKâ€�. You will be taken back to the ‘Amend Finishâ€� screen
  • do not complete the ‘Amend Finishâ€� screen at this point, just return to the guidance you were previously following.