TCM1000231 - How to add a child to a post award WTC upfront complex case

Version 1.0

Changes to previous version - new guidance.

Step 1

Note: This guidance must only be followed if you are dealing with a WTC upfront complex case and the European Member State has now confirmed the composition of the family.

Note: You should have already checked for a 鈥楥losed period award鈥� and if there is a closed award period you must add the children following that guidance.

From the manual file find the names and dates of birth of the children to be added and, if applicable any noted start date

  • on the 鈥楩unction Menu鈥�
  • select 鈥楢pplication鈥� on the toolbar
  • select 鈥楥orrection鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
  • enter the customers NINO
  • select the 鈥楲atest鈥� checkbox
  • select 鈥極K鈥�. You will be take to the 鈥楢pplicant Details - Applicant 1鈥� screen

Note: If the 鈥楽ignals鈥� screen displays, select 鈥極K鈥�. You will be taken to the 鈥楢pplicant Details - Applicant 1鈥� screen.

  • select 鈥楥h鈥� on the toolbar. You will be taken to the 鈥楥hild Details鈥� screen
  • select 鈥楴ew鈥�. You will be taken to the 鈥楴ew Child Details鈥� screen

  • in the relevant fields, enter the child鈥檚

    • surname
    • first name
    • date of birth
  • tab down to the 鈥楻esponsibility Start Date鈥� field
  • when the message 鈥�3 month鈥檚 restriction applied to include from date. Check if correct鈥� displays, select 鈥極K鈥�
  • select 鈥極K鈥�. You will be taken back to the 鈥楴ew Child Details鈥� screen
  • select 鈥極K鈥�. You will be taken back to the 鈥楥hild Details鈥� screen
  • select the child you have just added
  • select 鈥楥orrection鈥�. You will be taken to the 鈥楥orrection Child鈥� screen
  • select the 鈥楬istory鈥� checkbox
  • select 鈥楬istory鈥�. You will be taken to the 鈥楬istory鈥� screen
  • select the responsibility dates
  • select 鈥楥hange鈥�. The 鈥楥hange鈥� screen will display
  • enter either the child鈥檚 date of birth or any other start date which you have noted in the manual file In the 鈥業nclude From鈥� field
  • tab down to the next field
  • select 鈥極K鈥�. You will be taken back to the 鈥楬istory鈥� screen
  • select 鈥極K鈥�. You will betaken back to the 鈥楥orrection Child鈥� screen
  • select 鈥極K鈥�. You will be taken back to the 鈥楥hild Details鈥� screen

Note: If there is more than one child, repeat the process from select 鈥楴ew鈥� above for each additional child.

Top of page

Step 2

Assign the main carer. To do this

  • select 鈥楶m1鈥� or 鈥楶m2鈥� as appropriate on the toolbar. You will be taken to the 鈥楶ayment Details - Applicant 1鈥� or 鈥楶ayments Details - Applicant 2鈥� screen
  • select the 鈥楢pplicant 1鈥� or 鈥楢pplicant 2鈥� checkbox as appropriate in the 鈥楳ain Carer鈥� field
  • select the relevant 鈥楩requency鈥� checkbox in the 鈥楳ain Carer鈥� field
  • select 鈥極K鈥�. You will be taken to the 鈥楢mend Finish鈥� screen
  • do not complete the 鈥楢mend Finish鈥� screen at this point, just return to the guidance you were previously following.