TCM1000226 - How to withdraw a pre-award claim
Version 2.0
Changes to previous version - amended guidance.
Step 1
If you aren鈥檛 dealing with a work list item, go to Step 2.
If you are dealing with an 鈥業ncomplete Applications鈥� work list item, go to Step 3.
If you are dealing with a 鈥榁erification Failures鈥� work list item, go to Step 4.
Step 2
Note: Application Notes must be updated before you withdraw the claim, entering any messages after withdrawing the claim will result in the claim being incorrectly reinstated.
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥楥apture Current鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
- enter the customer鈥檚 NINO
- select 鈥極K鈥�. You鈥檒l be taken to the 鈥楢pplicant 1鈥� screen
- select 鈥楨dit鈥� on the toolbar
- select 鈥榃ithdraw鈥� from the options available. You鈥檒l be taken to the 鈥榃ithdraw Application鈥� screen
- select the reason for the withdrawal
- select 鈥極K鈥�. You have withdrawn the pre award claim.
Step 3
Note: Application Notes must be updated before you withdraw the claim, entering any message after withdrawing the claim will result in the claim being incorrectly reinstated.
On the 鈥楳aintain Worklist鈥� screen
- select 鈥楩ile鈥� on the toolbar
- select 鈥楴ext Function鈥� from the options available. You鈥檒l be taken to the 鈥榃ork Management鈥� screen
- select 鈥楥apture Application鈥�. You鈥檒l be taken to the 鈥楥apture Application鈥� screen
- select 鈥楨dit鈥� on the toolbar
- select 鈥榃ithdraw鈥� from the options available. You鈥檒l be taken to the 鈥榃ithdraw Application鈥� screen
- select the reason for the withdrawal
- select 鈥極K鈥�. You have withdrawn the pre award claim.
Step 4
Note: Application Notes must be updated before you withdraw the claim, entering any message after withdrawing the claim will result in the claim being incorrectly reinstated.
On the 鈥楳aintain Worklist鈥� screen
- select 鈥楩ile鈥� on the toolbar
- select 鈥楴ext Function鈥� from the options available. You鈥檒l be taken to the 鈥榃ork Management鈥� screen
- select 鈥楳anage Ver Failures鈥�. You鈥檒l be taken to the 鈥楳anage Verification Failures鈥� screen
- select 鈥楢mend Application Correction鈥� from the options available. You鈥檒l be taken to the 鈥楥apture Application鈥� screen
- select 鈥楨dit鈥� on the toolbar
- select 鈥榃ithdraw鈥� from the options available. You鈥檒l be taken to the 鈥榃ithdraw Application鈥� screen
- select the reason for the withdrawal
- select 鈥極K鈥�. You have withdrawn the pre-award claim.