TCM1000221 - How to access function make or cancel remission

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楶ayments鈥�
  • select 鈥楳ake Remission鈥� from the options available to you
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox
  • select 鈥極k鈥�. You will be taken to the 鈥楽elect Award鈥� screen
  • select the award that you want to make or cancel the remission
  • select 鈥極k鈥�, you will be taken to the 鈥楢ccount Summary鈥� screen.