TCM1000217 - How to check the date of a household breakdown
Step 1
On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘View� from the options available. You will be taken to the ‘Key Entry Data - Applicant� screen
- enter the customer’s NINO
- select the ‘All� checkbox
- select ‘OK�. You will be taken to the ‘Select Application� screen
- select the claim affected by the household breakdown
- select ‘OK�. You will be taken to the ‘Select Application Version� screen
- select the latest version of the claim
- select ‘OK�. You will be taken to the ‘Application Summary� screen
- the date of the household breakdown will be shown when the ‘Household Breakdown� signal screen displays.