TCM1000217 - How to check the date of a household breakdown

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Viewâ€� from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�. You will be taken to the ‘Select Applicationâ€� screen
  • select the claim affected by the household breakdown
  • select ‘OKâ€�. You will be taken to the ‘Select Application Versionâ€� screen
  • select the latest version of the claim
  • select ‘OKâ€�. You will be taken to the ‘Application Summaryâ€� screen
  • the date of the household breakdown will be shown when the ‘Household Breakdownâ€� signal screen displays.