TCM1000209 - How to check if the income is estimated or actual

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Renewalâ€� on the toolbar
  • select ‘View S17 Detailsâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Household� screen

  • select the relevant household
  • select ‘OKâ€�. You will be taken to the ‘View S17 - Current Positionâ€� screen
  • go to Step 2.

If you are taken to the ‘Select S17 Period� screen

  • select the relevant award period
  • select ‘OKâ€�. You will be taken to the ‘View S17 - Current Positionâ€� screen
  • go to Step 2.

If you are taken straight to the ‘View S17 - Current Position� screen, go to Step 2.

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Step 2

On the ‘View S17 - Current Position� screen

  • select ‘View Applicationâ€�. You will be taken to the ‘Application Summaryâ€� screen
  • select ‘Continueâ€� until you get to the ‘Incomeâ€� screen
  • the entries under the ‘Actual / Estimatedâ€� column in the ‘Applicant 1 Incomeâ€� and / or ‘Applicant 2 Incomeâ€� boxes will show you whether the income is

    • ‘Eâ€� for estimated income
    • ‘Aâ€� for actual income.