TCM1000204 - How to check whether the Annual Declaration is a Reply Required or Auto Renewal
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu�
- select ‘Renewal� on the toolbar
- select ‘View S17 Details� from the options available. You will be taken to the ‘Key Entry Data� screen
- enter the customer’s NINO
- select relevant checkbox
- select ‘OK�.
If you are taken to the ‘Select Household� screen
- select the relevant household
- select ‘OK�. You will be taken to the ‘View S17 - Current Position� screen
- go to Step 2.
If you are taken to the ‘Select S17 Period� screen
- select the relevant award period
- select ‘OK�. You will be taken to the ‘View S17 - Current Position� screen
- go to Step 2.
If you are taken straight to the ‘View S17 - Current Position� screen, go to Step 2.
Step 2
On the ‘View S17 - Current Position� screen
- select ‘Details� underneath the ‘S17 Notices� field. You will be taken to the ‘View S17 - Issue Details� screen
- the ‘Reason for Issue� field will show the Annual Declaration as ‘Reply Required� or ‘Auto Renew�.