TCM1000182 - How to add an additional child to a post award claim
Version 1.0
Changes to previous version - new guidance
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥楥hange of Circumstances鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
- enter the customer鈥檚 NINO
- select the relevant checkbox
- select 鈥極K鈥�.
If you are taken to the 鈥楽elect Household鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楢pplicant Details鈥� screen
- go to Step 2.
If you are taken to the 鈥楽elect Application鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楢pplicant Details鈥� screen
- go to Step 2.
If you are taken straight to the 鈥楢pplicant Details鈥� screen, go to Step 2.
Step 2
On the 鈥楢pplicant Details鈥� screen
Note: If the 鈥楽ignals鈥� screen displays, select 鈥極K鈥�.
- select 鈥楥h鈥� on the toolbar. You will be taken to the 鈥楥hild Details鈥� screen
- select 鈥楴ew鈥�. You will be taken to the 鈥楴ew Child Details鈥� screen
- enter the child鈥檚 surname in the 鈥楽urname鈥� field
- enter the child鈥檚 first names in the 鈥楩irst Names鈥� field
- enter the child鈥檚 date of birth in the 鈥楧ate of Birth鈥� field
Note: If the customer has not been responsible for the child since the child was born, you will need to enter the date the child entered the household in the 鈥楻esponsibility Start Date鈥� field.
- select 鈥極K鈥�. You will be taken back to the 鈥楥hild Details鈥� screen
- select 鈥極K鈥�. You will be taken to the 鈥楢mend Finish鈥� screen
- do not complete the 鈥楢mend Finish鈥� screen at this point, just return to the guidance you were previously following.