TCM1000173 - How to check, establish the reason for, set or remove the Finalisation Inhibited signal
Note: The purpose of setting the ‘Finalisation Inhibited� signal is to prevent the PY award from finalising to allow amendments to be made on the PY award. It will not be appropriate to set the ‘Finalisation Inhibited� signal all year round.
Step 1
On the ‘Function Menu�
- select ‘Renewal� on the toolbar
- select ‘Manage Finalisation� from the options available. You will be taken to the ‘Key Entry Data - Applicant� screen
Note: When this screen is first displayed, the ‘Period� checkbox will be automatically populated and should not be changed.
- enter the customer’s NINO
- enter the relevant tax year in the ‘Period Dates� field
- select ‘OK�.
If you are taken to the ‘Select Household� screen
- select the relevant household
- select ‘OK�. You’ll be taken to the ‘Manage Finalisation� screen
- go to Step 2.
If you are taken to the ‘Select Tax Credit Period� screen
- select the relevant period
- select ‘OK�. You’ll be taken to the ‘Manage Finalisation� screen
- go to Step 2.
If you are taken straight to the ‘Manage Finalisation� screen, go to Step 2.
Step 2
On the ‘Manage Finalisation� screen
- select ‘Continue�. You will be taken to the ‘Finalisation Details� screen
- go to Step 3.
Step 3
On the ‘Finalisation Details� screen
If you need to set the ‘Finalisation Inhibited� signal, go to Step 4.
If you need to remove the ‘Finalisation Inhibited� signal, go to Step 5.
If you need to check whether the ‘Finalisation Inhibited� signal has been set, the ‘Finalisation Inhibited� checkbox will be selected in the ‘Inhibit Finalisation� box if the signal has been set.
If you need to establish the reason why the ‘Finalisation Inhibited� signal has been set, check the ‘Reason� field in the ‘Inhibit Finalisation� box. This will tell you the reason why the signal has been set.
Step 4
On the ‘Finalisation Details� screen
- select the ‘Finalisation Inhibited� checkbox in the ‘Inhibit Finalisation� box
- select the relevant option from the ‘Actioned by� field
- select the relevant option from the ‘Reason� field
- select ‘OK�. The ‘Finalisation Inhibited� signal will be set.
Step 5
On the ‘Finalisation Details� screen
- select the ‘Finalisation Inhibited� checkbox in the ‘Inhibit Finalisation� box to remove the tick
- select ‘OK�. The ‘Finalisation Inhibited� signal will be removed.
Note: If you are working an HRR or UP renewal case return to your original guidance. Do not follow the actions below.
Note: Removing the ‘Finalisation Inhibited� signal will not prompt the finalisation of the customer’s PY award. Where the S17 has been returned to HMRC you will need to finalise the customer’s PY award.
- select ‘Process�. You will be taken to the ‘Process� screen
- select ‘TCO� from the ‘Action Authority� field
- select ‘As Agreed� from the ‘Finalise� field
- select ‘Finalise�
- where a warning message displays, select ‘Yes�
- where an error message displays, select ‘OK� or ‘Yes�, as appropriate
- you have finalised the PY award.