TCM1000173 - How to check, establish the reason for, set or remove the Finalisation Inhibited signal

Note: The purpose of setting the ‘Finalisation Inhibited� signal is to prevent the PY award from finalising to allow amendments to be made on the PY award. It will not be appropriate to set the ‘Finalisation Inhibited� signal all year round.

Step 1

On the ‘Function Menu�

  • select ‘Renewalâ€� on the toolbar
  • select ‘Manage Finalisationâ€� from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen

Note: When this screen is first displayed, the ‘Period� checkbox will be automatically populated and should not be changed.

  • enter the customer’s NINO
  • enter the relevant tax year in the ‘Period Datesâ€� field
  • select ‘OKâ€�.

If you are taken to the ‘Select Household� screen

  • select the relevant household
  • select ‘OKâ€�. You’ll be taken to the ‘Manage Finalisationâ€� screen
  • go to Step 2.

If you are taken to the ‘Select Tax Credit Period� screen

  • select the relevant period
  • select ‘OKâ€�. You’ll be taken to the ‘Manage Finalisationâ€� screen
  • go to Step 2.

If you are taken straight to the ‘Manage Finalisation� screen, go to Step 2.

Step 2

On the ‘Manage Finalisation� screen

  • select ‘Continueâ€�. You will be taken to the ‘Finalisation Detailsâ€� screen
  • go to Step 3.

Step 3

On the ‘Finalisation Details� screen

If you need to set the ‘Finalisation Inhibited� signal, go to Step 4.

If you need to remove the ‘Finalisation Inhibited� signal, go to Step 5.

If you need to check whether the ‘Finalisation Inhibited� signal has been set, the ‘Finalisation Inhibited� checkbox will be selected in the ‘Inhibit Finalisation� box if the signal has been set.

If you need to establish the reason why the ‘Finalisation Inhibited� signal has been set, check the ‘Reason� field in the ‘Inhibit Finalisation� box. This will tell you the reason why the signal has been set.

Step 4

On the ‘Finalisation Details� screen

  • select the ‘Finalisation Inhibitedâ€� checkbox in the ‘Inhibit Finalisationâ€� box
  • select the relevant option from the ‘Actioned byâ€� field
  • select the relevant option from the ‘Reasonâ€� field
  • select ‘OKâ€�. The ‘Finalisation Inhibitedâ€� signal will be set.

Step 5

On the ‘Finalisation Details� screen

  • select the ‘Finalisation Inhibitedâ€� checkbox in the ‘Inhibit Finalisationâ€� box to remove the tick
  • select ‘OKâ€�. The ‘Finalisation Inhibitedâ€� signal will be removed.

Note: If you are working an HRR or UP renewal case return to your original guidance. Do not follow the actions below.

Note: Removing the ‘Finalisation Inhibited� signal will not prompt the finalisation of the customer’s PY award. Where the S17 has been returned to HMRC you will need to finalise the customer’s PY award.

  • select ‘Processâ€�. You will be taken to the ‘Processâ€� screen
  • select ‘TCOâ€� from the ‘Action Authorityâ€� field
  • select ‘As Agreedâ€� from the ‘Finaliseâ€� field
  • select ‘Finaliseâ€�
  • where a warning message displays, select ‘Yesâ€�
  • where an error message displays, select ‘OKâ€� or ‘Yesâ€�, as appropriate
  • you have finalised the PY award.