TCM1000171 - How to exclude a child or young person from a post award claim

Version 1.0

Changes to previous version - new guidance

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楢pplication鈥� on the toolbar
  • select 鈥楥hange of Circumstances鈥� from the options available. You鈥檒l be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox
  • select 鈥極K鈥�.

If you are taken to the 鈥楽elect Application鈥� screen

  • select the relevant claim
  • select 鈥極K鈥�. You鈥檒l be taken to the 鈥楢pplicant Details鈥� screen
  • go to Step 2.

If you are taken straight to the 鈥楢pplicant Details鈥� screen, go to Step 2.

Top of page

Step 2

On the 鈥楢pplicant Details鈥� screen

  • select 鈥楥h鈥� on the toolbar. You鈥檒l be taken to the 鈥楥hild Details鈥� screen
  • select the relevant child
  • select 鈥楥orrection鈥�. You鈥檒l be taken to the 鈥楥orrection Child鈥� screen
  • enter the date you want to end the customer鈥檚 responsibility for the child in the 鈥楻esponsibility End Date鈥� field

Note: If you need to exclude more than one child, enter the date you want to end the customer鈥檚 responsibility for each child in their corresponding 鈥楻esponsibility End Date鈥� field.

  • select 鈥極K鈥�. You鈥檒l be taken back to the 鈥楥hild Details鈥� screen
  • select 鈥極K鈥�. You鈥檒l be taken to the 鈥楢mend Finish鈥� screen
  • do not complete the 鈥楢mend Finish鈥� screen at this point, just return to the guidance you were previously following.