TCM1000164 - How to add an additional childcare provider and costs

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Change of Circumstancesâ€� from the options available. You’ll be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Household� screen

  • select the relevant claim
  • select ‘OKâ€�. You’ll be taken to the ‘Applicant Detailsâ€� screen
  • go to Step 2.

If you are taken to the ‘Select Application� screen

  • select the relevant claim
  • select ‘OKâ€�. You’ll be taken to the ‘Applicant Detailsâ€� screen
  • go to Step 2.

If you are taken straight to the ‘Applicant Details� screen, go to Step 2.

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Step 2

On the ‘Applicant Details� screen

Note: If the ‘Signals� screen displays, select ‘OK�.

  • select ‘CCâ€� on the toolbar. You’ll be taken to the ‘Childcare Detailsâ€� screen
  • select ‘Newâ€�. You’ll be taken to the ‘New Childcare Providerâ€� screen
  • enter the name of the additional childcare provider in the ‘Nameâ€� field
  • select ‘Addressâ€�. You’ll be taken to the ‘Address Changeâ€� screen
  • enter the additional childcare provider’s full address in the ‘Addressâ€� field
  • enter the approving body’s name in the ‘Approving Bodyâ€� field
  • enter the additional childcare provider’s registration number in the ‘Registration Numberâ€� field
  • enter the weekly childcare costs in the ‘Weekly Costâ€� field for the relevant tax year
  • enter the effective start date in the ‘Startâ€� field.

If the one-month restriction message does not display, select ‘OK�. You have added the additional childcare provider and costs.

If the one-month restriction message displays and the customer did not tell us of the change within one month, select ‘OK�. You have added the additional childcare provider and costs.

If the one-month restriction message displays and the customer told us of the change within one month

  • select ‘OKâ€�
  • go to Step 3.

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Step 3

On the ‘New Childcare Provider� screen

  • select ‘OKâ€� You’ll be taken back to the ‘Childcare Detailsâ€� screen
  • select the additional childcare provider you have just added
  • select ‘Changeâ€�. You’ll be taken to the ‘Change Childcare Providerâ€� screen
  • select the appropriate tax year from the ‘Costsâ€� field
  • select the appropriate costs. The ‘Amend Costsâ€� screen will display
  • change the date in the ‘Include Fromâ€� field to the same date as the date in the ‘Startâ€� field
  • select ‘OKâ€�. You’ll be taken back to the ‘Change Childcare Providerâ€� screen
  • select ‘OKâ€�.

If you have made the change to a pre-award claim, you have added the additional childcare provider and costs. Return to the guidance you were previously following.

If you have made the change to a post award claim

  • you’ll be taken to the ‘Amend Finishâ€� screen
  • do not complete the ‘Amend Finishâ€� screen at this point, just return to the guidance you were previously following.