TCM1000155 - How to access an NTC Listing Unprocessed S17 work list - HMRC internal manual

TCM1000155 - How to access an NTC Listing Unprocessed S17 work list

Version 1.0

Changes to previous version - new guidance

If you are working a NTC Listings item from 2007-2008 or later, go to Step 2.

If you are working a NTC Listings item from 2006-2007 or earlier, go to Step 3.

On the 鈥楩unction Menu鈥�

select 鈥榃orklists鈥� on the toolbar
select 鈥楴TC Listings鈥� from the options available. You will be taken to the 鈥楴TC Listings鈥� screen
select 鈥楿nprocessed S17鈥� from the 鈥楲istings Type鈥� field
select 鈥�000001鈥� in the selection field
select 鈥楽ort Filter鈥�. You will be taken to the 鈥楽ort and Filter Listings Entries鈥� screen
in the 鈥楩ilter Listings entry by column name鈥� field select 鈥楻eference鈥�
in the 鈥楩rom Value:鈥� field enter the relevant NINO
in the 鈥楾o Value:鈥� field enter the relevant NINO
select 鈥極K鈥�, you will be taken to the 鈥楴TC Listing鈥� screen. If the work item is on the Unprocessed S17 work list the work item will be displayed here.

On the 鈥楩unction Menu鈥�

select 鈥榃orklists鈥� on the toolbar
select 鈥楴TC Listings鈥� from the options available. You will be taken to the 鈥楴TC Listings鈥� screen
select 鈥楿nprocessed S17鈥� from the 鈥楲istings Type鈥� field
select the number which corresponds to the first initial of the surname you require in the selection field

Note: If you are working a claim by the name of Sarah Smith you would select 鈥�000019鈥� in the selection field.

select 鈥楽ort Filter鈥�. You will be taken to the 鈥楽ort and Filter Listings Entries鈥� screen
in the 鈥楩ilter Listings entry by column name鈥� field select 鈥楻eference鈥�
in the 鈥楩rom Value:鈥� field enter the relevant NINO
in the 鈥楾o Value:鈥� field enter the relevant NINO
select 鈥極K鈥�, you will be taken to the 鈥楴TC Listing鈥� screen. If the work item is on the Unprocessed S17 work list the work item will be displayed here.