TCM1000154 - How to check which signals are set in function View S17 Details
Version 1.0
Changes to previous version - amended guidance
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楻enewal鈥� on the toolbar
- select 鈥榁iew S17 Details鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
- enter the customer鈥檚 NINO
- select the relevant checkbox
- select 鈥極K鈥�.
If you are taken to the 鈥楽elect Household鈥� screen
- select the relevant household
- select 鈥極K鈥�. You will be taken to the 鈥榁iew S17 - Current Position鈥� screen
- go to Step 2.
If you are taken to the 鈥楽elect S17 Period鈥� screen
- select the relevant award
- select 鈥極K鈥�. You will be taken to the 鈥榁iew S17 - Current Position鈥� screen
- go to Step 2.
If you are taken straight to the 鈥榁iew S17 - Current Position鈥� screen, go to Step 2.
Step 2
If the 鈥榁iew S17 - Current Signals鈥� screen displays, go to Step 3.
If you are taken straight to the 鈥榁iew S17 - Current Position鈥� screen, there are no signals set.
Step 3
On the 鈥榁iew S17 - Current Signals鈥� screen, the signals which have been set will have their checkboxes selected.
If you need to see why the 鈥楾erminated鈥� checkbox has been selected, go to Step 4.
If you do not need to see why the 鈥楾erminated鈥� checkbox has been selected, return to the guidance you were previously following.
Step 4
On the 鈥榁iew S17 -Current Signals鈥� screen
- select 鈥楥ancel鈥�. You will be taken back to the 鈥榁iew S17 - Current Position鈥� screen
-
check the 鈥楽tatus鈥� field
- 鈥楥ompliance Terminated鈥� will be shown in the 鈥楽tatus鈥� field if the case has been compliance terminated
- 鈥楾erminated At 1SD鈥� will be shown in the 鈥楽tatus鈥� field if the case has been renewals terminated.