TCM1000153 - How to check the status of the renewal

Version 1.0

Changes to previous version - new guidance

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楻enewal鈥� on the toolbar
  • select 鈥榁iew S17 Details鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Renewals鈥� screen
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox
  • select 鈥極K鈥�.

If you are taken to the 鈥楽elect Household鈥� screen

  • select the relevant household
  • select 鈥極K鈥�. You will be taken to the 鈥榁iew Section 17 - Current Position鈥� screen
  • go to Step 2.

If you are taken to the 鈥楽elect Tax Credit Period鈥� screen

  • select the relevant period
  • select 鈥極K鈥�. You will be taken to the 鈥榁iew Section 17 - Current Position鈥� screen
  • go to Step 2.

If you are taken straight to the 鈥榁iew Section 17 - Current Position鈥� screen, go to Step 2.

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Step 2

On the 鈥榁iew Section 17 - Current Position鈥� screen, check the 鈥楽tatus鈥� field. This will tell you the status of the renewal.