TCM1000152 - How to check if this is a child deceased claim
Version 1.0
Changes to previous version - new guidance
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楢pplication鈥� on the toolbar
- select 鈥榁iew鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Applicant鈥� screen
- enter the customer鈥檚 NINO
- select the relevant checkbox
- select 鈥極K鈥�.
If you are taken to the 鈥楽elect Individual鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楢pplication Summary鈥� screen
Note: If you are instead taken to the 鈥楽elect Application鈥� screen or the 鈥楽elect Application Version鈥� screen, follow the guidance below for those screens.
- go to Step 2.
If you are taken to the 鈥楽elect Application鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楢pplication Summary鈥� screen
Note: If you are instead taken to the 鈥楽elect Application Version鈥� screen, follow the guidance below for that screen.
- go to Step 2.
If you are taken to the 鈥楽elect Application Version鈥� screen
- select the relevant version of the claim
- select 鈥極K鈥�. You will be taken to the 鈥楢pplication Summary鈥� screen
- go to Step 2.
If you are taken straight to the 鈥楢pplication Summary鈥� screen, go to Step 2.
Step 2
On the 鈥楢pplication Summary鈥� screen
- select 鈥榁H鈥� on the toolbar. You will be taken to the 鈥榁iew Application History鈥� screen
- select 鈥楥h鈥� on the toolbar
- select the relevant child
- 鈥楧ate of Death鈥� will be shown in the 鈥楥hild Details鈥� box if this is a child deceased claim.