TCM1000147 - How to check if a new claim has been submitted

Version 1.0

Changes to previous version - new guidance

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楢ward鈥� on the toolbar
  • select 鈥榁iew鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox select 鈥極K鈥�. You will be taken to 鈥楽elect Award鈥� screen
  • check for a claim received in CY.

If a claim has been received in CY

  • a new claim has been submitted
  • note the status of the claim.

If a claim has not been received in CY, a new claim has not been submitted.