TCM1000129 - How to check for a partner or an appointee

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Correctionâ€� from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Individual� screen

  • select the relevant claim
  • select ‘OKâ€�. You will be taken to the ‘Applicant Detailsâ€� screen
  • go to Step 2.

If you are taken to the ‘Select Application� screen

  • select the relevant claim
  • select ‘OKâ€�. You will be taken to the ‘Applicant Detailsâ€� screen
  • go to Step 2.

If you are taken straight to the ‘Applicant Details� screen, go to Step 2.

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Step 2

On the ‘Applicant Details� screen

  • select ‘Ap2â€� on the toolbar. You will be taken to the ‘Applicant Detailsâ€� screen where the partner’s details will be shown. This toolbar item will be disabled if there is no partner
  • select ‘ApTâ€� on the toolbar. You will be taken to the ‘Appointeeâ€� screen where the appointee’s details will be shown, if there is one.