TCM1000117 - How to check which signals are set
Version 1.0
Changes to previous version - new guidance
Step 1
If you are checking if an inhibit signal is set, go to step 2 {#}
If you are not checking the inhibit signal
On the ‘Function Menu�
- select ‘Household� on the toolbar
- select ‘View Claim Summary� from the options available. You will be taken to the ‘Key Entry Data� screen
- enter the customer’s NINO
- select ‘OK�.
If you are taken to the ‘Select Individual� screen
- select the relevant claim
- select ‘OK�.
If you are taken to the ‘Select Application� screen
- select the relevant claim
- select ‘OK�.
If you are taken to the ‘Select Award� screen
- select the appropriate award period
- select ‘OK�. You will be taken to the ‘View Claim Summary - Signals� screen
Note: A tick in the box indicates that the signal is set.
- make a note of the signals that are set.
Step 2 {#} {.filledcircle}
On the ‘Function Menu�
- select ‘Renewal� on the toolbar
- select ‘Manage Finalisation� from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
Note: When this screen is first displayed, the ‘Period� checkbox will be automatically populated and should not be changed.
- enter the customer’s NINO
- enter the relevant tax year in the ‘Period Dates� field
- select ‘OK�.
If you are taken to the ‘Select Household� screen
- select the relevant household
- select ‘OK�. You will be taken to the ‘Manage Finalisation� screen
If you are taken to the ‘Select Tax Credit Period� screen
- select the relevant period
- select ‘OK�. You will be taken to the ‘Manage Finalisation� screen
If you are taken straight to the ‘Manage Finalisation� screen
- select ‘Continue. You will be taken to the ‘Finalisation Details� screen
- check the tickbox under Inhibit Finalisation to see if Inhibit signal is set