TCM1000102 - How to check income used in calculation and access View Elements screen

Step 1

Note: If you receive an error message informing you that you are denied access to details for that customer, follow the guidance in TCM0068160.

On the 鈥楩unction menu鈥�

  • select 鈥楢ward鈥� on the toolbar
  • select 鈥榁iew鈥�. You will be taken to the key entry data screen
  • enter the customer鈥檚 NINO
  • select 鈥楢ll鈥�
  • select 鈥極K鈥�. You will be taken to the 鈥楽elect Award鈥� screen
  • select the version with the issue date nearest to the 鈥楬ealthy Start鈥� voucher entitlement start date
  • select 鈥極K鈥�. You will be taken to the 鈥榁iew Award Summary鈥� screen
  • select 鈥榁iew Calculations鈥�. You will be taken to the 鈥榁iew Calculations - Sterling鈥� screen
  • select 鈥榁iew Income鈥�. You will be taken to the 鈥榁iew Income鈥� screen
  • make a note of the income used in the calculation
  • select 鈥楥ancel鈥�. You will be taken back to the 鈥榁iew Calculations - Sterling鈥� screen
  • select 鈥榁iew Elements鈥�. You will be taken to the 鈥榁iew Elements - Sterling鈥� screen
  • check that 鈥楥TC鈥� only is in payment
  • make a note of the elements that are currently in payment to the customer.