TCM1000074 - How to check if a payment schedule has been set up

Version 1.0

Changes to previous version - new guidance

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楬ousehold鈥� on the toolbar
  • select 鈥榁iew Account鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
  • enter the customer鈥檚 NINO
  • select the 鈥楢ll鈥� checkbox
  • select the 鈥楶ayment Schedule鈥� checkbox
  • select 鈥極K鈥�. You will be taken to the 鈥楽elect Award鈥� screen
  • select the relevant award start date
  • select 鈥極K鈥�. You will be taken to the 鈥榁iew Direct Payment Schedule鈥� screen
  • if there is a list of scheduled payment amounts, then the schedule has been set up.