TCM1000073 - How to check if tax credits are currently in payment

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Householdâ€� on the toolbar
  • select ‘View Accountâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select the ‘Summaryâ€� checkbox
  • select ‘OKâ€�. You will be taken to the ‘Awardâ€� screen
  • if the dates in the ‘Award Start Dateâ€� and ‘Award End Dateâ€� columns cover a period that includes the start date of the claim you are working, then tax credits are currently in payment.

Note: In some cases you may need to repeat the above if there is a second customer.