TCM1000060 - How to check the customer’s income figures

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Viewâ€� from the options available. You will be taken to the ‘Key Entry Data - Applicantâ€� screen
  • enter the customer’s NINO
  • select the ‘Latestâ€� checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Application� screen

  • select the relevant claim
  • select ‘OKâ€�. You will be taken to the ‘Application Summaryâ€� screen
  • go to Step 2.

If you are taken to the ‘Select Application Version� screen

  • select the relevant version
  • select ‘OKâ€�. You will be taken to the ‘Application Summaryâ€� screen
  • go to Step 2.

If you are taken straight to the ‘Application Summary� screen, go to Step 2.

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Step 2

On the ‘Application Summary� screen

  • select ‘Navigationâ€� on the toolbar
  • select ‘Incomeâ€� from the options available. You will be taken to the ‘Incomeâ€� screen
  • select the relevant year in the ‘Income Yearsâ€� field. All the income for that year will display in the ‘Applicant 1 Incomeâ€� and / or ‘Applicant 2 Incomeâ€� boxes.

Note: RTI was introduced from April 2014. Income type ‘R� denoted income has been recorded from RTI.