TCM1000060 - How to check the customer’s income figures
Step 1
On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘View� from the options available. You will be taken to the ‘Key Entry Data - Applicant� screen
- enter the customer’s NINO
- select the ‘Latest� checkbox
- select ‘OK�.
If you are taken to the ‘Select Application� screen
- select the relevant claim
- select ‘OK�. You will be taken to the ‘Application Summary� screen
- go to Step 2.
If you are taken to the ‘Select Application Version� screen
- select the relevant version
- select ‘OK�. You will be taken to the ‘Application Summary� screen
- go to Step 2.
If you are taken straight to the ‘Application Summary� screen, go to Step 2.
Step 2
On the ‘Application Summary� screen
- select ‘Navigation� on the toolbar
- select ‘Income� from the options available. You will be taken to the ‘Income� screen
- select the relevant year in the ‘Income Years� field. All the income for that year will display in the ‘Applicant 1 Income� and / or ‘Applicant 2 Income� boxes.
Note: RTI was introduced from April 2014. Income type ‘R� denoted income has been recorded from RTI.