TCM1000049 - How to check how many Annual Declarations have been received

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu�

  • select ‘Renewalâ€� on the toolbar
  • select ‘View S17 Detailsâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen in function ‘Renewalsâ€�
  • enter the customer’s NINO
  • select the ‘Allâ€� checkbox
  • select ‘OKâ€�.

If you are taken to the ‘Select Household� screen

  • select the relevant claim to highlight
  • select ‘OKâ€�.

If you are taken to the ‘View S17 Current Position� screen

  • select the relevant year to highlight
  • select ‘OKâ€�

Note: If the ‘Signals� box displays, select ‘Cancel�.

  • select the ‘Detailsâ€� box in the ‘Declarationsâ€� field

Note: If the ‘Declarations� field is blank no declaration has been returned.

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Step 2

If there is only information for one customer, one declaration has been returned.

If there is information for both customers, two declarations have been returned.