TCM1000044 - How to check if the household ended during the renewals period - HMRC internal manual

TCM1000044 - How to check if the household ended during the renewals period

Version 1.0

Changes to previous version - new guidance

On the 鈥楩unction Menu鈥�

select 鈥楻enewal鈥� from the toolbar
select 鈥榁iew S17 Details鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Renewals鈥� screen
enter the customer鈥檚 NINO
select the 鈥楢ll鈥� checkbox
select 鈥極K鈥�.

If you are taken to the 鈥楽elect Household鈥� screen

If you are taken to the 鈥楽elect S17 Period鈥� screen

select the relevant award
select 鈥極K鈥�. You will be taken to the 鈥榁iew Section 17 - Current Position鈥� screen

Note: If you are taken to the 鈥榁iew Section 17 - Current Signals鈥� screen, select 鈥楥ancel鈥�.

select the 鈥楧etails鈥� button under the 鈥楽17 Notices鈥� field. You will be taken to the 鈥榁iew Section 17 - Issue Details鈥� screen
check the 鈥楰ey Dates鈥� field for the customer鈥檚 first specified date, shown as 1SD
go to Step 2.

On the 鈥楩unction鈥� Menu

select 鈥楢ward鈥� on the toolbar
select 鈥榁iew鈥� from the options available. You will be taken to the 鈥榢ey Entry Data鈥� screen in function 鈥楢pplicant鈥�
enter the customer鈥檚 NINO
select the 鈥楢ll鈥� checkbox
select 鈥極K鈥�. You will be taken to 鈥楽elect Award鈥� screen
select the latest provisional award version for the award that has been terminated.

Note: If the AD was not returned then CY would be terminated.

If the date in the 鈥榯o鈥� column is between 6 April and 1SD

If the date in the to column is not between 6 April and 1SD, then the household did not end during the renewals period.

On the 鈥楩unction Menu鈥�

select 鈥楬ousehold鈥� on the toolbar
select 鈥榁iew Notes鈥� from the options available. You will be taken to the 鈥楰ey Entry Data鈥� screen
enter the customer鈥檚 NINO
select the 鈥楢ll鈥� checkbox
select 鈥極K鈥�. You will be taken to 鈥榁iew Household Notes鈥� screen.

If you are taken to the 鈥楽elect Household鈥� screen

select the relevant claim to highlight
select 鈥極K鈥�
check all the entries to determine whether the claim ended due to a household breakdown.