TCM1000043 - How to check if the Annual Declaration has been received
Step 1
On the 鈥楩unction Menu鈥�
- select 鈥楻enewal鈥� on the toolbar
- select 鈥榁iew S17 Details鈥� from the options available. You will be taken to the 鈥楰ey Entry Data - Renewal鈥� screen
- enter the customer鈥檚 NINO
- select the 鈥楢ll鈥� checkbox
- select 鈥極K鈥�.
If you are taken to the 鈥楽elect Household鈥� screen
- select the relevant claim
- select 鈥極K鈥�. You will be taken to the 鈥楽elect S17 Period鈥� screen
- go to Step 2.
If you are taken straight to the 鈥楽elect S17 Period鈥� screen, go to Step 2.
Step 2
On the 鈥楽elect S17 Period鈥� screen
- select the relevant award
- select 鈥極K鈥�. You will be taken to the 鈥榁iew S17 - Current Position鈥� screen
Note: If the 鈥榁iew Section 17 - Current Signals鈥� screen displays, select 鈥楥ancel鈥�.
- the Annual Declaration will have been received if there is a date in the 鈥楧eclarations鈥� box.
Note: If the 鈥楧eclarations鈥� box is blank the Annual Declaration has not been returned by the customer. The 鈥楧eclarations鈥� box will be blank in auto renewal awards. Where the 鈥楧eclarations鈥� box is blank the renewal status is shown in the 鈥楽tatus鈥� field on the 鈥榁iew S17 Declaration鈥� screen.
To check how the declaration was made, go to Step 3.
Step 3
Where there is more than one declaration, highlight each declaration in turn and select 鈥楧etails鈥�.
Make a note of the 鈥楳ethod鈥� from the 鈥楥apture鈥� box on the right hand side.