TCM1000031 - How to mark an address as RLS

Version 1.0

Changes to previous version - new guidance.

Step 1

On the 鈥楩unction Menu鈥�

  • select 鈥楢pplication鈥� on the toolbar
  • select 鈥楥orrection鈥� from the options available
  • enter the customer鈥檚 NINO
  • select the relevant checkbox for 鈥楲atest鈥�, 鈥楢ll鈥� or 鈥楶eriod鈥�
  • select 鈥極K鈥�
  • if you are taken to the 鈥楽elect Application鈥� screen, select the relevant claim
  • select 鈥極K鈥�. You鈥檒l be taken to the 鈥楢mend Application鈥� screen
  • if you receive a 鈥楽ignals鈥� pop up box, Select 鈥極K鈥�,
  • select 鈥楢ddress鈥�. You鈥檒l be taken to the 鈥楢ddress Change鈥� screen
  • select 鈥榊es鈥� in the 鈥楻LS鈥� checkbox
  • select 鈥極K鈥�
  • if a warning message displays, select the relevant response
  • select 鈥極K鈥�, to go to the 鈥楢mend Finish鈥� screen
  • enter the date of the correspondence in the 鈥楻eceived Date鈥� box
  • enter the relevant option in the 鈥楽ource鈥� box
  • enter 鈥楧esignatory Changes鈥� in the Reason鈥� box
  • select 鈥極K鈥�