TCM1000021 - How to view Application Notes

Step 1

On the ‘Function Menu�

  • select ‘Applicationâ€� on the toolbar
  • select ‘Capture Currentâ€� from the options available. You will be taken to the ‘Key Entry Dataâ€� screen
  • enter the customer’s NINO
  • select ‘OKâ€�. You will be taken to the ‘Applicant 1â€� details screen
  • select ‘Smâ€� from the toolbar. You will be taken to the ‘Summary Informationâ€� screen. Any notes can be viewed on this screen in the ‘Application Notesâ€� field.

Note: Application Notes only appear on pre-award cases.