TCM1000020 - How to check a verification failure
Step 1
On the ‘Function Menu�
- select ‘Application� on the toolbar
- select ‘Verification Failures� from the options available. You will be taken to the ‘Key Entry Data� screen
- enter the customer’s NINO
- select ‘OK�. You will be taken to the ‘Manage Verification Failures� screen, which will show details of any verification failures on the claim.