SAM125071 - Returns: returns work lists: w016 manual issue of return: welsh language (Action Guide)
Note: When the reason for the entry on the 鈥楳anual Issue of Return鈥� work list is 鈥榃elsh Language Signal鈥�, the necessary action to deal with the work item will be taken by the Welsh Contact Centre. Full details for that office are
HMRC Welsh Customer Service
HM Revenue & Customs
Thedford House
High Street
PORTHMADOG
LL49 9BF
Telephone number 0300 200 1900
Where the reason for the entry on the 鈥楳anual Issue of Return鈥� work list is 鈥榃ELSH LANGUAGE SIGNAL鈥�, follow steps 1 - 7 below.
For details of how to access any of the SA functions, select 鈥業ndex Of Functions鈥� on the left of the screen.
| 1. | Establish the address, steps 2 - 4, to which the return is to be sent (there should be either a capacity address or communication address present on the SA record) |
| 听 | 听 |
| 2. | Use function MAINTAIN CAPACITY (available direct from the function menu) |
| 听 | * If a capacity address is present, and it is the Welsh Unit |
| 听 | * Use function AMEND TAXPAYER SIGNALS to view the Free Format Notes field |
| 听 | * Use the address shown in the Free Format Notes field |
| 听 | * If a capacity address is present, and it is not the Welsh Unit |
| 听 | * Use that address |
| 听 | * Follow step 4. The SA record has to be updated |
| 听 | * If no capacity address is present, follow step 3 |
| 3. | Use function VIEW COMMUNICATION NAME AND ADDRESS |
| 听 | * If a communication address is present, and it is the Welsh Unit |
| 听 | * Use function AMEND TAXPAYER SIGNALS to view the Free Format Notes field |
| 听 | * Use the address shown in the Free Format Notes field |
| 听 | * If a communication address is present, and it is not the Welsh Unit |
| 听 | * Use the address shown |
| 听 | * Follow step 4. The SA record has to be updated |
| 听 | * If, exceptionally, neither capacity address nor communication address is present, the Welsh Contact Centre will follow step 4 |
| 4. | Review the papers, in particular the correspondence that included the request for Welsh language correspondence |
| 听 | * When you have established the correct address, follow the Action Guide in section 鈥榃elsh Language鈥�, in business area 鈥楻ecords鈥�, to update the SA record |
| 5. | Prepare a Welsh language version of the return. Use function MAINTAIN RETURN PROFILE to establish whether a Main Return (SA100) or Short Tax Return (SA200) is required |
| 听 | * Address it to the taxpayer, or (main) person or body appointed to act at the address that you have established |
| 听 | * Use function MAINTAIN RETURN PROFILE to establish the supplementary pages that are required with the return |
| 6. | If you have prepared the return for annual bulk issue, hold the return with other returns to be issued manually. You may want to |
| 听 | * Use function SET B/F DATE to b/f the work item and make a B/F Note of the action taken |
| 听 | * Prior to issue, use function RECORD DATE OF CLERICAL ISSUE to enter the date of issue on the SA record (the function allows you to enter a date up to 5 days later than today鈥檚 date). The work item will be deleted automatically |
| 7. | If you have prepared the return after 5 April in the return year |
| 听 | * Use function RECORD DATE OF CLERICAL ISSUE to enter the date of issue on the SA record. The work item will be deleted automatically |
听