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Legislation gives equal status to the Welsh and English languages. A taxpayer is therefore entitled to request that all correspondence is issued in the Welsh language.

If such a request is received it is necessary to ensure that output from the SA system is sent to HMRC Welsh Customer Service, HM Revenue & Customs, Thedford House, High Street, Porthmadog, LL49 9BF in order that translations may be produced and issued to the taxpayer or a person acting in capacity.

The SA return will not be issued automatically if the Language signal is set to ‘Welsh� on the taxpayer’s SA record. The case will be included on the ‘Manual Issue of Return� work list. A Welsh version of the return will be prepared manually by the Welsh Contact Centre.