PAYE53051 - Employer returns: employer return work lists: incentive - open appeal (Action Guide)

Notes:

  1. This work list is accessible using the EBS Maint(ainer) user role
    听
  2. This work list should be reviewed on a daily basis
    听
  3. The work item is deleted automatically when a settled date and outcome is entered to close the appeal
    听

To take the appropriate action when there is an entry on the 鈥業ncentive - Open Appeal鈥� work list follow steps 1 - 3.

For details of how to access any of the Employer Business Service functions, use PAYE057.

1. Use Function WORKLISTS to
听

  • Select work list type 鈥業ncentive - Open Appeal鈥�
  • Search for a particular employer reference on the list
  • Select 'Options' from the menu bar
  • Select 'Search'
  • Enter the employer reference in the Worklists Employer Reference Search screen
  • Select the [OK] button

If the employer is highlighted in the list box, go to step 2

If a message 鈥楨mployer Reference Not Found鈥� is displayed either

  • The appeal has been settled

Or

  • An appeal has not been created using Function MAINTAIN INCENTIVE APPEAL

2. Investigate the reason for and deal with the appeal. For further information see the Action Guide 鈥楳aintain Incentive Appeal鈥� PAYE44026

3. If the appeal cannot be settled quickly, note the work item as 'Working'
听

  • With the employer highlighted
  • Select 'Options' from the menu bar
  • Select 'Working鈥�

A 'Y' will be displayed next to the employer reference in the list box