PAYE25056 - Employer records: employer mailings: prospective employer pack issue (Action Guide)
To take the appropriate action when a customer requests that a Prospecive Pack is issued to them, follow steps 1 -5 below. The Guide is presented as follows
Step 1 - 4
Step 5
For details of how to access any of the Employer Business Service functions, use PAYE057.
Initial action
1. Use EBS to access the Function Description Menu and select the ‘Prospective / Starter pack� option
2. Select the [Prospective Employer] button
3. Use the ‘Search� button to complete the Employer Name and Address fields
4. Select (tick) the ‘Prospective Pack� field
Prospective pack issue
5. The pack will automatically be issued by the HMRC mailing contractor
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