PAYE105024 - Individual records: contact history: abbreviations

The Actions field in Contact History may include abbreviations and acronyms. Used correctly they can save both time and space as well as provide consistency in our notes. This guidance provides a point of reference for some of the more commonly used words in our day to day work.听

Notes:

1. You should not use personal abbreviations under any circumstances.

2. When entering abbreviations you should use spaces not just commas or full stops to separate text.

A听B听C听D听E听F听G听H听I听L听M听N听O听P听R听S听T听U听V听W听X听Y

Abbreviation Definition Abbreviation Definition

A

-

NOR

Not ordinarily resident
ADM Administrator - -

ADV

Advised / Advice

NR

Not resident

AGNT

Agent

O

-

ALLCE

Allowances

OBJ

Objection

AMDT

Amendment

OR

Ordinary resident

AMT

Amount

OYO

One year only

ASSD

Assessed

P

-

B

-

P/T

Part time

BA52WK

Bereavement Allowance

PMT

Payments

BAL

Balanced

POA

Payments on account

BALPYT

Balancing Payment

POH

Post on hand

C

-

POT

Potential

CALB

Call Back

PRTY

Priority

CALC

Calculation

PREV

Previously

CANC

Cancel / Cancelled

PROV

Provide

CH

Coding History

PY

Previous year

CLMD

Claimed

PWK

Per week
CAP Capacitor - -

CAPT

Captured

R

-

CONF

Confirmed

RE

Regarding

CHN

Contact History Notes

RE-CAL

Recalculated

CERT

Certificate

RECD

Received

CTP

Call Type Process

RECON

Reconciliation

D

-

REPAY

Repayment

DECD

Deceased

REQ

Request

DEDN

Deduction

REQD

Required

DET

Details

REV

Review

DIR

Director

RPS

Repayment supplement

DISC

Discrepancy

S

-
- - SA Self Assessment
- - SIA Simple Assessment

DOSIG

Date of signature

SOA

Statement of account

E

-

SOE

Statement of earnings

EMPREF

Employer reference

STD

Standard

EMPT

Employment

STMT

Statement

EOY

End of Year

SUBD

Submitted
EXEC Executor
 - -

EXPD

Explained

T

-

F

-

T/BEN

Taxable benefit

FWD

Forward

TECH

Technical

G

-

TEL

Telephone

GEN

General

TELIN

Telephone in

H

-

TELO

Telephone out

HUSB

Husband

TOT

Total

I

-

U

-

INC

Income

U/P

Underpayment

INCL

Include

UPD

Updated

INCLD

Included

UEMP

Unemployed

INFO

Information

UTC

Unsuccessful telephone call

ISSD

Issued

V

-

INT

Interest

VDP

Voluntary direct payment

IRO

In respect of

VOL

Voluntary

L

-

W

-

LIAB

Liability

W/C

Week commencing
LPA Lasting Power of Attorney

LTR

Letter

W/E

Week ending

LYC

Last year cleared

WK

Week

M

-

WKLY

Weekly

MTH

Month

WRK

Work

MTHLY

Monthly

X

-

N

-

XFER

Transfer / case transferred

N/K

Not known

XMPT

Exempt

NEC

Necessary

Y

-

NFA

No Further Action

YR

Year