PAYE103088 - Individual records: maintain individual details: work item 28 - specialist business area indicator held - review capacitor (Action Guide)

To clear work item 28 follow steps 1 � 7 below.

  1. Before proceeding, check the Contact History screen to view notes and to check previous actions taken

Unanswered correspondence

  1. Re-issue correspondence to the new capacitor

  2. Note the work item ‘letter to new capacitor�

  3. Update Contact History

  4. Close the work item in accordance with PAYE110075

No unanswered correspondence

  1. Update Contact History

  2. Close the work item in accordance with PAYE110075