PAYE103040 - Individual records: maintain individual details: contact details

The Contact Details screen may hold any or all of the following

  • Business Fax Number
  • Daytime Business Telephone Number
  • Daytime Home Telephone Number
  • E-mail Address
  • Evening Business Telephone Number
  • Evening Home Telephone Number
  • Home Fax Number
  • Mobile Telephone Number
  • Not Known

Contact details can be entered, amended or deleted, as appropriate using the Insert / Edit Contacts screen.

Each time you are in contact with an individual make sure you have the latest contact number. Updates can be made on the PAYE Service.

Note: Where the contact details held on COP for an individual is an e-mail address, the details at Migration will be incorrectly shown in the ‘Contact Number� field on the Contact Summary and Contact Details screen.

If in the course of your day to day work you identify such a case you should follow action guide tax80006 to correct the record.